HUNDREDS of new jobs are to be created over the next five years by a global professional services firm bolstering its European operations in Scotland.
Genpact in Glasgow will be expanding with 300 new posts in digital solutions, risk management, insurance claims, business process transformation, and customer service as part of an investment supported by a £3.1 million grant from Scottish Enterprise.
First Minister Nicola Sturgeon welcomed the announcement during a visit to Genpact’s Glasgow office.
“Scotland continues to be recognised as a prime business location for global companies looking for a foothold in and access to Europe. This is thanks to our exceptional skills, business infrastructure, low-cost base and global business network,” she said.
“I am delighted that Genpact will locate its new European facility in Scotland, with support from Scottish Enterprise.”
Genpact has around 165 employees in Glasgow, who specialise in wealth management servicing and digital platforms for financial services companies.
Mohit Thukral, senior vice president and business leader of Genpact’s Banking, Financial Services and Insurance, said: “Expanding our presence in Scotland with this strong government partnership advances our strategy of strengthening both our onshore delivery and digital solutions capabilities.
“The Glasgow metro area has provided an exceptional talent base and favourable economic climate, especially for our financial services business.
“Our planned expansion will further leverage these benefits as we drive more digital-led transformation business impact for our clients.”
The company has a presence in more than 20 countries and was founded in 1997 as a business unit within General Electric (GE). Its charter was to provide business process services to GE’s businesses, with the goal of enabling outstanding efficiencies. During the eight years that followed, Genpact began to manage a wide range of processes across GE’s financial services and manufacturing businesses.
Genpact provides digital-led consulting, analytics, and business process management services for many Fortune Global 500 companies in the financial services, insurance, healthcare, life sciences, consumer goods, industrial manufacturing, high-tech, and services industries. Genpact has an existing delivery centre in Glasgow with approximately 165 employees specialising in wealth management servicing and digital platform provisioning for financial services companies.
Paul Lewis, managing director of international operations at Scottish Enterprise said: “We are pleased to be supporting Genpact’s investment in Scotland and delighted the company has chosen Glasgow for its prestigious European expansion project.
“The company joins the growing number of investors who are choosing Scotland for ambitious expansion projects and we look forward to working closely with Genpact as it establishes this new facility.”
Genpact has key offices in New York City and is listed on the New York Stock Exchange under the symbol G. In 2015, the company reported net revenues of $2.46 billion with more than 70,000 employees in 25 countries. It was ranked 21st in the Top 25 Best Companies to Work For in India and CareerBliss ranked it 23rd in the US Top 50 Happiest Companies.
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