The Royal Bank of Scotland is to close 259 branches
I RESPOND to Catriona C Clark’s heartfelt letter (Rise of the machines will make us even lonelier, The National, November 28) about the rise of machines, dehumanising people and adding to a sense of loneliness for many.
Now we have the news of significant bank branch closures in Scotland and elsewhere, particularly RBS and Natwest, due to cyberisation.
For at least the past decade I’ve responded in the negative when pressed again and again by bank clerks to do internet banking. I always pointed out to them that they were actively wiping out their own jobs. They looked at me as if were slightly bonkers. Well – I am not claiming to be entirely sane but I wasn’t wrong.
Amanda Baker
Edinburgh
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