THE UK Government’s newly launched coronavirus tracing app is being “urgently” fixed after it emerged it cannot process tens of thousands of test results.

Users found they are not able to input either positive or negative results from tests done in Public Health England labs or NHS hospitals.

Testing is carried out in these locations when a person has a clinical need or is a health/care worker, according to the UK Government.

The app was rolled out on Thursday after months of delay – similarly to the Protect Scotland app, it works through Bluetooth to alert people of anyone they’ve been close to testing positive for Covid-19.

READ MORE: Coronavirus: How England and Scotland's contact tracing apps work

When a concerned Twitter user asked the app runners why he could not input his test results, the account replied: “If your test took place in a Public Health England lab or NHS hospital, or as part of national surveillance testing conducted by the Office for National Statistics, test results cannot currently be linked with the app whether they’re positive or negative."

This message was confirmed on its website.

Shadow health minister Jonathan Ashworth commented: “Have they really launched an app that doesn’t actually link to tests carried out by NHS hospital labs & PHE labs instead only including tests carried out via the outsourced lighthouse lab network?”

Now the UK Government says it will look at the problem.

In a statement they said: “We are urgently working to enable positive tests for people who aren’t already given a code to be added to the app.

“NHS Test and Trace will continue to contact people by text, email or phone if your test is positive advising you to self-isolate and for those who don’t have a code, the contact tracers will shortly be able to provide them to insert into the app.

“If you book your test via the app the results will be automatically recorded in the app and the isolation countdown updated.”