WHATSAPP users could soon see three new features added to the app which would make the messaging platform even easier to use.
For users of WhatsApp business accounts, the Meta-owned platform is anticipated to release some improvements to the app's function.
WhatsApp Business is used by many firms as a more convenient way of providing customer service, whether that is to request an update on a delivery or to ask a question.
As companies receive many messages from customers, it's understandable that extra support is required to sort through them all.
The messaging platform has already made it easier to find specific media within chats, enabling people to sort between links, media and documents.
What is the new feature?
Users of WhatsApp Business users will be soon able to sort chats out between contacts, non-contacts and unread messages.
According to WABetaInfo, who revealed the feature, they said: "WhatsApp is to planning to release it on WhatsApp Messenger since they are more useful on WhatsApp business."
But by making the app easier to navigate for businesses, it will hopefully help with customer service.
The new features have appeared on WhatsApp Business beta, the app's tester version but they are expected to feature on both iOS and Android at some point soon.
Features for WhatsApp Messenger users
Apparently, a redesign of the app on the iPhone is underway for users of WhatsApp.
WABetaInfo reported that the redesign will "make the chats list very clean".
"In particular, they are planning to remove the row where you can open your broadcast lists and create new groups."
The firm is also reportedly developing a better way to see when people are talking about you too.
The tech giant, Meta, is working on a better way to let users know when they have been mentioned in chats they're in.
The change will provide a clearer indication of when users have been mentioned or replied to, by notifying you with the profile photo of the person who has used your name or replied to you.
Why are you making commenting on The National only available to subscribers?
We know there are thousands of National readers who want to debate, argue and go back and forth in the comments section of our stories. We’ve got the most informed readers in Scotland, asking each other the big questions about the future of our country.
Unfortunately, though, these important debates are being spoiled by a vocal minority of trolls who aren’t really interested in the issues, try to derail the conversations, register under fake names, and post vile abuse.
So that’s why we’ve decided to make the ability to comment only available to our paying subscribers. That way, all the trolls who post abuse on our website will have to pay if they want to join the debate – and risk a permanent ban from the account that they subscribe with.
The conversation will go back to what it should be about – people who care passionately about the issues, but disagree constructively on what we should do about them. Let’s get that debate started!
Callum Baird, Editor of The National
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules hereLast Updated:
Report this comment Cancel