A SCOTTISH Premier Inn hotel is facing questions after a guest was mistakenly advised on England’s mask guidance.
A customer staying at the chain’s George Square venue in Glasgow found a notice in his room advising him that there are no official government rules on wearing face masks in hotels.
The fact-sheet, titled “stay with confidence”, states that the “safety and wellbeing” of guests and team members is “incredibly important” to Premier Inn.
It then goes on to falsely claim that “… there is no government guidance on the need to wear face masks in a hotel setting”, before explaining that staff have been given face masks to “empower them with the choice if they wish to wear them”.
According to the Scottish Government, everyone aged 12 and over must wear face coverings in most indoor public spaces by law – this includes shared areas of hotels.
The customer who found the incorrect Covid guidance in his room told The National that he would be contacting the hotel, police and local council about the issue.
The following day, he said the hotel was still displaying the notice claiming there is “no government guidance” on face coverings in this setting.
Premier Inn has been contacted for comment.
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A spokesperson for the Scottish Government told The National: “Legal requirements remain in place on the use of face coverings, the collection of customer details for contact tracing purposes and for businesses and service providers to have regard to guidance on coronavirus (Covid-19) and to take reasonably practicable measures set out in the guidance.
“Subject to the state of the pandemic we expect them to be lifted on March 21, but we will continue to strongly encourage people to continue to wear a face covering in certain indoor settings and on public transport.”
The incident comes after First Minister Nicola Sturgeon announced that face mask rules would be lifted next month.
Sturgeon said this would happen assuming there were “no significant adverse developments” in the fight against the virus.
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