TRAINLINE has issued an update for customers with a Railcard to help them avoid being fined when travelling on trains.
In the update, Trainline explained that passengers cannot use their Railcard on all trains.
Customers will need to check if they are able to get on earlier trains than what they have paid for as some railcards “can only be used on fares that’re above a certain price, at a certain time.”
Trainline issues update on flexibility of Railcards
In an explanation to customers, Trainline said: “Generally, all Railcards can be used for discounted train fares during Off-Peak times, weekends, and public holidays.
“Some, like the age-related Railcards, can be used during Peak times with a minimum fare, and the Disabled Persons Railcard can be used at any time.
“Some Railcards have specific restrictions on the times you can travel.
“Others can only be used on fares that’re above a certain price, at a certain time.”
Trainline gave an example of where this would come into effect.
The full terms and conditions for each Railcard can be found on the Trainline website.
Recommended reading:
- Railcard discounts to be trimmed by train operators from this month
- Top 10 must visit holiday detour destinations for 2025 from Brescia to Waikato
It said: “For example, if you’re travelling between 04:30 am and 10:00 am, some Railcards can only be used on fares that cost £12 or more.
“This is especially important when you buy Anytime tickets or other flexible tickets.
“If you travel on a train before 10:00 and have used your Railcard to buy your ticket, make sure you didn’t pay less than £12. Your ticket won’t be valid before 10:00 am - even though it's an Anytime ticket. You could be fined!
“When you search for tickets via Trainline with a Railcard applied, it's best to travel on the train you searched for. If you end up travelling on an earlier train, make sure to double-check any restrictions.”
Trainline said these T&Cs are set by Railcard which is owned by Rail Delivery Group, the rail industry body.
Why are you making commenting on The National only available to subscribers?
We know there are thousands of National readers who want to debate, argue and go back and forth in the comments section of our stories. We’ve got the most informed readers in Scotland, asking each other the big questions about the future of our country.
Unfortunately, though, these important debates are being spoiled by a vocal minority of trolls who aren’t really interested in the issues, try to derail the conversations, register under fake names, and post vile abuse.
So that’s why we’ve decided to make the ability to comment only available to our paying subscribers. That way, all the trolls who post abuse on our website will have to pay if they want to join the debate – and risk a permanent ban from the account that they subscribe with.
The conversation will go back to what it should be about – people who care passionately about the issues, but disagree constructively on what we should do about them. Let’s get that debate started!
Callum Baird, Editor of The National
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules hereLast Updated:
Report this comment Cancel